District Technology Device Frequently Asked Questions

Technology One to One Initiative Frequently Asked Questions

 If you have any questions, please contact Jeff Collett, or submit your question or comment through a Google Form.

Why provide a device. Can’t students just bring their own?
We considered this. The challenges with so many platforms and operating system versions we feel it could have potentially disrupted the learning process more than enhance it. With the district providing the device, we leverage the purchasing discounts for the district, build appropriate support structures and provide continuity for students and staff.

My student already has a Chromebook,  do I have to get a district provided

If a student already has a personal Chromebook or other device, we still recommend using the school provided device for the following reasons:

- Clear differentiation from personal and school use
- We will manage the app and extension installs that are district owned
- We plan to provide parents some level of control of their student's online activity after school hours with the school device
- Continuity of device in the classroom
- Economy of support (We can most likely support and fix the school device more economically than personal)
- We still have to account for a school owned device for assessment purposes


What does it mean to have a 1:1 technology school?
Gahanna-Jefferson Schools will be a 1:1 technology district because every teacher and students in grade 2-12 will have their own Chromebook. All students in grades 6-12 will receive an Acer Chromebook before school starts for their instructional use and will take them home. Our 1:1 Chromebook initiative aims to enhance student learning by creating a personalized, student-centered learning environment where students will be able to use their Chromebook at home and in school, allowing them to have greater access to classroom content and a number of powerful tools. These devices will give students the opportunity to do research, analyze data, synthesize concepts, design presentations, dynamically share work, create videos and much more. Students will leverage these tools in the classroom to learn how to collaborate and be effective members of a team. We aim to make school more authentic for students, more like the world they inhabit, a world where they can become informed about any topic or assert their opinion about something quickly and easily.

Will students be able to take their computers home?
Yes students in grades 6-12 will be able to take their Chromebooks home. We do not plan to collect student Chromebooks over breaks so students will maintain possession and responsibility for them.

What is the $35 fee for?
A $35 optional technology protection plan will be offered to all families. This allows families to minimize the impact should accidental damage happen to their student device. Technology Protection Plan

What does the research say?
A recent study of 997 schools across the United States (Greaves, Hayes, Wilson, et al., 2010) identified nine factors that, if present, appear to contribute to higher levels of achievement in schools that have adopted one-to-one technology programs. The top three factors are listed below.

  1. Ensuring uniform integration of technology in every class.
  2. Providing time for teacher learning and collaboration (at least monthly.)
  3. Using technology daily for student online collaboration and cooperative learning.

 

What happens when a computer malfunctions?
Occasionally, unexpected problems occur with the Chromebook that are not the fault of the user (hardware crashes, software errors, etc.).  There will be a dedicated space in each building to assist students with resolving these problems. They will be issued a loaner or replacement device based on the situation.

What should students do if they are having a problem with their computer?

    • Students are expected to report any damage to their computer as soon as possible or at minimum, within a 24-hour period. If the Chromebook is damaged or not working properly, it must be taken to the designated area in their school for a loaner and repair.
    • Temporary replacements, known as “loaners”, are available so that learning is not disrupted by the repair process. Students are responsible for the care of the loaner while issued to them. The same rules and regulations apply to loaners.
    • Parents/guardians/students are not authorized to attempt repairs themselves or contract with any other individual or business for the repair of the device; this voids the warranty.  


What is the cost of repairing of computer?
Gahanna-Jefferson Schools will be offering an optional Technology Protection Plan to parents/guardians to choose if they’d like to participate. This Plan covers any type of device malfunction and also covers accidental damage for up to 2 incidents per school year up to 1 full device replacement. This Plan does NOT cover malicious, non-accidental damage, or loss. The Technology Department and the building principals will determine if the damage is accidental or not. Theft will be covered with an appropriate police report if the police and Gahanna-Jefferson Schools can not recover the device. The following charts will help explain typical repair costs:

Annual Coverage:  $35/school year

1st and 2nd Accidental Damage Incidents

3rd or more Damage Incidents

Replacing screen:  $0

Replacing screen:  $40

Replacing keyboard/touchpad: $0

Replacing keyboard/touchpad:  $60

Replacement Power Adapter: $25

Replacement Power Adapter: $25

Total Chromebook replacement:  $0

Total Chromebook replacement:  $214

Replacing sleeve:  $10

Replacing sleeve:  $10

Other parts not listed:  $0

Other parts not listed:  Cost of part



Malicious Damage (non-accidental)

Replacing screen:  $40

Replacing keyboard/touchpad:  $60

Replacement Power Adapter: $25

Total Chromebook replacement:  $214

Replacing sleeve:  $10

Other parts not listed:  Cost of part


What about the wireless network?
Our technology department has spent a good deal of time working to ensure our wireless network is ready. We have over 400 wireless access points in our district. This coverage ensures wireless devices will connect and have a fast and robust experience.

I hear the Chromebook has to have an Internet connection to work.
Chromebooks are designed to work best when connected to the Internet wirelessly. They do have some offline capabilities for their productivity applications such as Gmail, Calendar, and Drive. If you do not have access to the Internet at home, we have compiled a list of resources your students can utilize in the community and possible home Internet options. More details here.